New York Business Consulting

Hospitality Scorecard Solutions

We offer proven solutions in operation management to full service restaurant in the New York tri-state area of New York, New Jersey and Connecticut.

We have more than 25 years of management consulting experience nationwide and internationally. We focus on full service restaurant and hotel segment of the hospitality industry.

We guide food service managers in operating efficiency and design operating procedures to fit the unique style of service, menu, location and operating segment for each restaurant. We believe if you focus on your guest experience, the financial results will follow. Customer Service is the competitive edge in today's robust business environment. Anything different is like playing tennis while watching the score board. It is the guest experience that determines whether your guest becomes a loyal and repeat customer.

Our “Balanced Scorecard” methodology stresses measurable results business metrics that provide the basis for improved business financial operations, internal business operation and long-range business development.

Holistic Approach:

  • Business Management – creative management model solutions.
  • Business Process Strategies – measurable results and benchmarks.
  • Business Development – how to track growing opportunities


Individual treatments:
  • Food Safety Audit
  • Menu Mix analysis
  • Quality Assurance report
  • Customer Satisfaction survey
  • Employee Satisfaction Survey
  • Customer Service Training
  • Cash integrity report

At Hospitality Scorecard Solutions, we strive for 100% customer satisfaction and we guarantee the savings your business will realize through our services will exceed their cost.

Our company is comprised of experienced, well-educated, certified hospitality management professionals who holds memberships in organizations such as Food Service Consultants Society International, International Food Service Executive Association, both organizations has rigorous membership requirements and promotes professionalism and continuous learning in food service and hospitality consulting.

We also are affiliated with a network of personal business contacts who can help you directly with discounted business equipment and supplies.

Contact Hospitality Scorecard Solutions today at 347-240-1939, or browse the website for more information about our products and services.

Business Consultant - Brooklyn, NY - Hospitality Scorecard Solutions   

Attend to Receive Your Complimentary Gift

Mr. Caldon is an approved Instructor and Proctor for the National Restaurant Association Manage First Training and Certification program, A Proctor for Food Management Professional Certification and he is a Certified Food Executive.


Workshop Locations, Dates & Times
October 22nd 2012
October 24th, 2012
October 26th 2012
October 29th, 2012
October 31st 2012
Brooklyn, NY
Business Library
280 Cadman Plaza W
Manhattan, NY
Business Library
188 Madison Ave
Restoration Plaza
1368 Fulton Street.
Manhattan, NY
Business Library
188 Madison Ave.
2:30 PM
Brooklyn, NY
NY Public Library
10 Grand Army Plaza


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